Shipping Policy

We sincerely appreciate your decision to shop with us at Secrets by Aphrodite. Our commitment is to deliver not only exceptional products but also a seamless shopping experience, underscored by efficient and reliable shipping services. Please find below the details of our shipping policy.

Processing Time:

Our team diligently processes orders within 1-2 business days. However, we kindly ask for your patience during peak shopping seasons or any unexpected delays, as processing times may vary.

Estimated Shipping Timelines:

• Europe: 3-5 Business Days
• United States: 3-5 Business Days
• United Kingdom: 3-5 Business Days
• Rest of the World: 5-7 Business Days

Please note these timelines are estimates and actual delivery times may vary based on location and other factors.

Tracking Your Order:

You will be provided with a tracking number via email once your order has been shipped. This number allows you to follow your package's journey and check its delivery status. Responsibility for the order is transferred to the delivery carrier once the tracking information confirms that the package has been delivered.

Lost or Stolen Packages:

In the unfortunate event that your package is lost or stolen in transit, we urge you to contact us immediately so we can work with the carrier to address the issue. Please understand that our responsibility for the package ends when the carrier confirms delivery. We recommend reaching out to the carrier directly as well in such scenarios.

Inquiries and Support:

Should you have any questions or need further clarification regarding our shipping practices, please do not hesitate to reach out. Our customer support team is dedicated to providing you with the assistance you need and ensuring your satisfaction.

Thank you again for choosing Secrets by Aphrodite. We look forward to serving you.